TurboTax is an amazing and leading name in the world of tax computing software. It has enhancing features and great updates. There are different versions of TurboTax, like basic, premium, home, and many others. However, it is also a fact that the users keep on encountering technical snags like TurboTax not working. Sometimes you might want to delete or deactivate your account on TurboTax. Deleting an account removes it entirely and permanently from TurboTax, so you can’t log in with that account. Deactivating an account puts the account on hold, so it’s not available for future use. However, the information remains with TurboTax until you permanently delete it (if you ever decide to reactivate the account). Follow these steps on how to delete TurboTax account.
Simple Steps to Deactivate or Delete TurboTax Account:
How to deactivate or delete turbotax account
Log into your account
To start the process of deleting your TurboTax account, first log into your account. Once you’re in, click My Account at the top of the page. On the left side of the screen is a section for my settings. There are two options within this menu.
Choose Account Access from the left menu.
If you want to delete your TurboTax account and remove it from all devices, follow these steps:
- Select Account Access from the Account tab’s Account section.
- In the upper right-hand corner of the page, you’ll see two buttons.
Click Close Account in the upper right corner
The quickest way to close your account is by clicking on the Close Account link in the upper right corner of this screen.
- Once you click on that link, you will be redirected to our Close Your Account page and have the opportunity to sign out of all websites and applications.
- This will also close it if you’re logged into your tax software (e.g., TurboTax).
Enter your password
- Find the Sign in the tab at the top of your screen and sign in with your username and password.
- Under My Profile, click on Change Password.
- If you want to change your password, enter your new password into the New Password field, reenter it in the Confirm New Password field, and then select Continue from the Options menu below.
Confirm by clicking the Close Account button
- Go to the Account Summary page for your TurboTax account.
- Click Close Account. You’ll be taken to a page with a confirmation dialogue box where you can ensure this is what you want to do and click Yes, close my account.
- Follow the on-screen instructions and get ready for a new tax season. And your account will be deleted.
Accept Terms and Conditions again.
This final step on how to delete the TurboTax account will take you back to the terms and conditions page, asking you if you want to save the information. Accept these terms for the third and final time, then click Finish at the bottom of the pop-up window. Or you can also face another issue with TurboTax like Restore Deleted TurboTax Files.
Choose the Close Account option again.
After you click close account, it will ask you if you want to permanently delete the account. You’ll need to confirm your intention on this question before it proceeds with deleting the data. If you are sure, click the Delete Permanently button and enter your password again. Now follow the instructions to confirm that it is gone for good.
- The last thing you’ll have to do is uninstall the software from your computer. For Windows computers, go to Control Panel > Programs > Uninstall a Program and select Intuit QuickBooks Accountant & Enterprise Solutions > Uninstall/Change.
- Contact on the TurboTax Customer service if you still having issues with TurboTax
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